All Collections
Change of payment
Payment Error on Play Store
Payment Error on Play Store
Written by Speak
Updated over a week ago

Encountered an issue subscribing or processing a payment on the Play Store?

If you're facing challenges during the subscription or payment process on the Play Store, it's often related to the absence of a valid payment method in your account. To address this, simply follow these steps to add a payment method and resume your subscription seamlessly:

  1. Open the Play Store App: Launch the Play Store application on your device.

  2. Access Your Profile: Tap on your profile icon, usually located in the top right corner of the screen.

  3. Navigate to Payment Options: Select 'Payments & subscriptions' from the menu, then tap 'Payment methods.'

  4. Add a Payment Method: Choose the option to add a new payment method. You'll be presented with various options such as credit/debit cards, mobile billing, and more. Follow the prompts to add your preferred payment method securely.

  5. Complete Your Subscription: With a valid payment method now set up, revisit the subscription you were attempting to purchase. The payment should process smoothly, allowing you to enjoy your new subscription without further delay.

Should you continue to experience any difficulties or have additional questions regarding payment methods and subscriptions on the Play Store, please consult the Play Store Help Center or contact their support team for tailored assistance.

Did this answer your question?