The cancellation process varies between iPhone/IOS and Android devices, particularly for users on a free trial. If you are a free trial user, check this article: link
🍎Cancel Apple App Store Subscription
→ here Press to cancel your Apple App Store subscription
Enter iPhone Settings
Press your Apple ID at the top of the screen
Enter Subscription
Press the active Speak subscription
Cancel subscription at the bottom
🤖Cancel Google Play Store Subscription
→ here Press to cancel your Android subscription
Enter play store
Press more on the left of the Play Store search box
Enter recurring payment menu
Press Cancel Subscription at the bottom of the Speak screen
🤔 What if Speak doesn't appear in the subscription list?
Ensure the payment was not made with another Apple ID or Google account.
Please check your payment receipt, which shows the payment date and time and the order number, to confirm the payment source.
🖥️ Cancel website (Paddle) purchase subscription
Log onto app.speak.com
Sign in to your account
Click your email/profile in the top right
Click Manage Membership
Tap
Cancel Subscriptionat the bottom of the screen
*If you see the 'Subscribe again' button, the subscription cancellation process has already been completed.
💰Is my refund processed automatically upon subscription cancellation?
Please note that canceling a plan subscription and requesting a refund are two distinct actions:
Canceling a Plan Subscription: This action stops the future renewal (re-payment) of your current membership. You'll still have access to your current plan until its expiration date, but there won't be any automatic re-subscription or re-payment once the period ends.
Requesting a Refund: To initiate a refund for your membership, a separate request must be made. Refund processes are governed by our detailed refund policy, which can be reviewed here.
For instructions on how to request a refund, please visit this page.