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Canceling a subscription

Subscription plan cancellation

S
Written by Speak
Updated over a week ago

The cancellation process varies between iOS and Android devices.

If you are on a free trial, please refer to this article: link


🍎 Cancel subscription on App Store (Apple)

💡 Click here to cancel your subscription on the App Store!

  • On your iPhone or iPad

    1. Open the Settings app.

    2. Tab your name (Apple ID) at the top of the screen.

    3. Tab Subscriptions.

    4. Tab the active Speak subscription.

    5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.

  • On your Mac

    1. Open the App Store app.

    2. Click your name. If you can't find your name, click Sign In.

    3. Click Account Settings.

    4. Scroll to Subscriptions, then click Manage.

    5. Click the Speak subscription.

    6. Click Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.

** If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

** When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.


🤖 Cancel subscription on Google Play

💡 Click here to cancel your subscription on the Google Play Store!

  • On the Google Play app

    1. Open the Play Store app.

    2. Tap your profile icon in the top right corner.

    3. Select Payments & subscriptions.

    4. Tap Subscriptions.

    5. Select Speak.

    6. Tap Cancel subscription.

  • On play.google.com (PC version)

    1. Press here to cancel your Google Play Store subscription.

    2. To cancel your Speak subscription, click Manage.

    3. Click Cancel subscription.

    4. Within the confirmation pop-up, select a reason.

    5. Click Continue.

** When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.


🖥️ Cancel a website purchased (via Paddle) subscription

  1. Open the Speak app.

  2. Tap Profile.

  3. Tap the gear icon (Settings) at the top.

  4. Tap Manage Membership.

  5. Tap Cancel Membership.

  6. Tap "I’m sorry, but I’d like to cancel."

** 'Renewal Date' changes to 'Expiration Date' and you see 'Resubscribe', it means your subscription has been successfully canceled.

** When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.


🤔 Can’t find Speak in your subscription list?

If you can't find your subscription, please check that you're signed in to the correct Google Play Store or App Store account. For more information, please check the FAQ page for your platform using the link below.

If you still need help, please send a copy of your payment receipt showing the payment date and order number to Speak Support ([email protected]).


💰 Is my refund automatic when I cancel?

⚠️ Canceling your subscription is not the same as receiving a refund.

  • Canceling subscription: You are stopping the renewal of your membership. Your subscription remains active until it expires and won’t be renewed or charged again.

  • Requesting a Refund: You are requesting a refund for your membership. For more details, please check our refund policy here. For instructions on how to request a refund, please visit here.

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