If you want your next subscription payment to be charged to a different payment method, you can update your subscription’s payment information.
If you’d like to request a refund and repurchase using a different payment method, please refer to the article below for details on how to request a refund.
❓How do I change my payment method?
You can find the Change Payment Method button by following the steps below:
Open the Speak app.
Tap on the 👤 Profile at the bottom right.
Tap the ⚙️ Settings icon at the top right corner.
Tap Manage Membership.
Tap View All Subscriptions.
Select Change Payment Method to update your payment details.
When you update your card information, you might see a small temporary authorization of about $1–$1.50 USD.
This is not an actual charge but a card verification hold to confirm your card’s validity, and it will be automatically released shortly after.
🙋 I can’t change my payment method with the steps above
If you followed the steps above but still can’t change your payment method, please read the guide below based on where you made your purchase.
📱 I got my subscription through the Speak app (in-app purchase)
Please refer to the appropriate customer support page below, depending on which store you used for your in-app purchase.
▶️ I made my in-app purchase through the Google Play Store.
🍎 I made my in-app purchase through the Apple App Store.
🛜 I got my subscription on the Speak website
Please contact our support team at [email protected].