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I don't know the email address I used for payment.
I don't know the email address I used for payment.
Duroomy avatar
Written by Duroomy
Updated over a week ago

Premium membership will be registered to the email used for payment.

If you can't remember the email address you used for payment, you can check the email account you used for payment with the information below.

1. If you paid through the Play Store

When making a payment on the Play Store, payment history cannot be viewed through text messages. Please reply to the order number starting with the receipt/GPA you received via the email linked to the Play Store .

If you do not have a receipt, please reply with the email account registered on the Play Store.

2. If you paid through the Speak website (Paddle)

If you paid through the web page, if you have received a receipt via email from Paddle among the email addresses, please attach it and send it.

If you made a payment on the web page but did not receive an email,

  • Date/hour/minute paid

  • Last 4 digits of the card number used for payment

  • Payment amount

If you send, we will immediately request payment tracking to the Paddle (Payment PG company) side.

3. If you paid through the Apple App Store

In this case, it is not possible to verify using payment information other than checking with the login email account.

If you cannot find your payment ID, you must proceed with a refund.

4. I don't know what I paid for

Send an email address linked to KakaoTalk, Apple, Facebook, etc. We will help you quickly.

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