Skip to main content

📝 How can I change my account details?

How to change email address, name, nickname, password

Updated today

You can update your account details from the Manage Account page in Settings.

How to open the Manage Account page:

Speak ➡️ Profile ➡️ Setting ⚙️ ➡️ Manage Account ➡️ Tap Edit next to the detail you want to change

You can update the following account details:

  • Name

  • Nickname

  • Email

  • Phone Number

  • Password

🙅 I can't change my email address, phone number or password

You may not be able to update your email, phone number or password in the following cases:

1️⃣ The email address or phone number is already used for another Speak account

If the email or phone number you want to change to is already registered to another Speak account, you cannot use it.

2️⃣ Your account was created with a social sign-in method

If you signed up with a social account (Google, Apple, Facebook), you cannot change your email or password.

Social sign-in does not require creating a password, so there is no password to change.

3️⃣ You forgot your current password

To change your email or password, you must enter your current password.

If you don’t remember it, please reset your password first.

🔒I forgot my password. How can I reset my password?

You can reset your password using the link below:

❗️Note

  • Enter the email address registered to your Speak account.

  • Make sure your email can receive password reset emails.

🔑 I want to change my sign-in method

Changing your login method is currently not supported.

🧐 If I can't change my sign-in method, how can I social sign in when the social app or account isn’t available on my device?

You can sign in by following the steps below:

  1. Open the Speak app and tap “Sign In.”

  2. Select your preferred sign-in method:

    • Continue with Google

    • Continue with Apple

    • Continue with Facebook

  3. A web sign-in page for the selected service will open.

  4. Sign in with your Google, Apple, or Facebook account.

  5. You will be automatically signed in to your Speak account.

✅ Social Sign in Requirements

Apple Sign in

  • Not available on an Apple device that isn’t signed in to the Apple ID used during signup

  • Available on non-Apple devices

Google Sign in

  • Available even if the device is not linked to a Google account

Facebook Sign in

  • Available even if the app is not installed

Did this answer your question?